Open a recorded dialogue with your customers. Discord users can use the !feedback command to provide feedback, ask questions, or offer suggestions. They can also be removed via !delete.
Review the consolidated list of feedback posted by discord users. Soba bot organizes it all in a generated #feedback channel for your team and other customers to review.
Polling will be added to every recorded issue by Soba Bot. Discord users can vote on messages in the #feedback channel, allowing your team to prioritize what matters most to your user base.
The posted issue will include a link for forum-style discussion via soba.io, freeing up the discord channels for more dynamic thoughts.
Soba bot will allow admins to post responses to user feedback, providing an official place where questions and concerns will be addressed.
ADD_REACTIONSpermissions for the feedback channel.
MANAGE_MESSAGESpermission to the feedback channel. Users with the admin role have this by default.
!feedback my sample issue
!helpwill show the full list of commands available
Have a question? Send us a message below!
At Soba we are focused on feedback management and giving you the ability to gain insights in your customers needs. We also offer a comprehensive feedback platform at soba.io.